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From Chris Towland |
Hi,
Welcome to the latest issue of Restaurant Owner Intel.
It's often the small things that make the biggest difference in a restaurant.
A better menu description can increase average spend. A simple email sent to previous customers can fill empty tables. Neither takes a huge budget - but both can have a real impact over time.
In this issue, we're looking at two marketing assets that every restaurant already has but many don't use to their full potential.
Thanks for reading. Chris |
Featured Articles |
Spending hours on a brilliant Facebook or Instagram post - only to see it vanish from followers’ feeds by the next day - feels all too familiar for many restaurant owners.
The challenge isn’t your content.
The real issue lies with ever-changing social media algorithms that limit who sees your updates.
That’s why building an email list has become a game-changer for local restaurants seeking loyal repeat business.
Email provides a direct and personal connection with diners who want to hear from you, allowing you to share stories, promotions, or behind-the-scenes moments anytime.
Unlike social media, your email list is an asset that nobody else controls or restricts.
Even a small but engaged list consistently brings old customers back and lets you learn what matters most to your audience.
One friendly email every few weeks builds trust, drives visits, and keeps your restaurant top of mind—no algorithm required. Read More... |
Many restaurant owners devote hours to perfecting food quality but overlook the power of well-crafted menu descriptions.
Your menu is a sales tool that can boost average ticket size without extra work from your team.
Place profitable dishes in the top-right corner of each menu section to capture attention first.
Use vivid, sensory language that lets guests imagine flavors — swap “delicious sea bass” for “succulent sea bass with citrus glaze.”
Always spotlight the star ingredient, such as “char-grilled ribeye,” to make your dishes memorable.
Apply price anchoring by placing a high-priced item next to your mid-range pick, influencing guests to see it as a better value.
Suggest upgrades by framing add-ons as flavorful enhancements, like “add smoked bacon for $3.”
Test fresh descriptions regularly to find what lifts your revenue. Read More... |
Recommended Resources |
Free AI Restaurant Growth Plan |
Discover exactly where your restaurant is losing customers and receive a personalised growth plan showing what to improve first. |
FICA Tip Tax Credit Guide |
Many restaurants could be entitled to significant FICA tip tax credits. |
Review Boost |
Generate more Google reviews and turn them into more bookings. |
About Chris |
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